FAQ's

How long will it take to receive my order?

Keep in mind that we have a PROCESSING time period + SHIPPING before you receive your item.

Please allow 5-7 M-F business days for processing and additional time for shipping. We are not open on weekends. However, some of our items may have a 1-2 week processing time. Please see the listing for those.

USPS First Class : 2-5 Business Days
USPS Priority : 1-3 Business Days

If you are needing your item sooner, please upgrade to priority shipping at checkout.

Once your order has been shipped, we are no longer responsible for your item. This would now be the responsibility of the USPS. If you have any issues, please do not hesitate to reach out to us and we can try to help you with that.

Can I change my shipping address once I've placed my order?

No. We can only ship to the address listed on your order. They only way to change the address is to CANCEL your order and REORDER with the correct shipping address.

Where is my order?

Please use the Contact Us option to inquire about your order.  You should receive a notification once your item has shipped, so please be sure to check your spam folders as well.

Refunds & Exchanges

Due to the handmade process of our items, we cannot offer refunds, however we can exchange your items as long as they have not been worn or washed within 15 days of your received date.

Please note buyer will be responsible for any additional shipping charges.

Any CUSTOM items cannot be refunded/exchanged. This includes but is not limited to: color changes, adding names, requesting a custom shirt style, etc.

Cancellations: Refunds will not be given to items that are being prepared to ship. In MOST cases, this is usually within 24-48 hours since we try to get our orders out as soon as possible.

Other

We strive for superb customer service and fulfilling our customers need. We want you to be 100% satisfied with your purchase. We hope that you'll leave us excellent feedback with all 5-star ratings. If we haven't earned that rating, please contact us; before leaving us negative feedback in almost all cases we can offer an easy, stress free solution to any problems that may arise.